Lynsey Grace Photography would be delighted to be involved in your special wedding day. We provide Wedding Photography Terms and Conditions to be as transparent as possible, there are no hidden extras. These Terms and Conditions are relevant for all photography packages offered by Lynsey Grace Photography. It is agreed that the following Photography Terms and Conditions sets out the total agreement made between the parties and that no variation or modification of this contract shall be effective unless agreed by both parties.

Terms and Conditions

Upon successful payment of a non-refundable booking fee, Lynsey Grace Photography will reserve the time and date agreed upon, and will not make other reservations for that time and date. For this reason, the booking fee/retainer payment of the full collection price is non-refundable or transferable in the event that the date is changed or the Wedding/Photoshoot is cancelled for any reason, including Acts of God, fire, strike and/or extreme weather. The deposit is applied towards the contracted photography package.



Payment in full of the remaining balance will be due 2 weeks before the wedding day. The exact due date for the remaining balance will be stated in writing on the clients electronic invoice document. A payment plan may be agreed upon between the Photographer and Client should the Client wish to pay the remaining balance gradually, with the full payment completed by the due date stated on the Clients invoice. No Photographs, Albums, USB Memory Stick or Additional Photographic Products will be delivered until all payments due have been paid in full. The Client can choose to purchase additional products on top of what is included within their chosen collection. Payment for additional products added after the completion of this contract is to be made in full at the time of ordering. 



Payment by BACS is preferred and bank details will be provided on the electronic invoice. An electronic receipt shall be given for each purchase made.

1. PAYMENTS

Contacting us

This website, www.lynseygracephotography.com, collects private user data using the following form: which generates emails sent to: lynseygrace@me.com. The data from these forms is emailed to the address listed above and also stored on the website server. The website server is accessible by the website administrators for Showit (https://www.showit.co) Showit does not access or share this data other than by request from Lynsey Prentice, Owner of Lynsey Grace Photography. 
 


Lynsey Grace Photography creates a client record for each new contact form. Lynsey Grace Photography client records are externally hosted by icloud. Their privacy policy can be found here: https://www.apple.com/legal/privacy/en-ww/. Your personal data (email address) will be stored on their servers and will be used to email you only with information relevant to your enquiry. Only Lynsey Prentice will have access to your personal data (email address) stored on the system on behalf of Lynsey Grace Photography. It will only be used as detailed above, it will not be used for any marketing purposes and will not be passed onto any third parties. Icloud records are private and can be used exclusively by the account owner. Icloud never discloses the content of form submissions under any circumstance, unless specifically requested by legal state authorities.
 


By completing this contact form you agree to Lynsey Grace contacting you about Lynsey Grace Photography photography services. You will not be added to any mailing lists and will only be contacted by Lynsey Prentice personally in relation to your enquiry. Your personal details will not be used for any marketing purposes nor will they be passed onto any third parties. They will only be stored in the email generated by this contact form which will be filed in the email account for Lynsey Grace Photography which is hosted by icloud and which can only be accessed by Lynsey Prentice. If you wish to request for any email(s) containing your personal information to be deleted, please email lynseygrace@me.com.
 

Addresses are only requested when completing the booking form and sending clients' USB presentation box and albums.

2. BOOKING FEE/RETAINER PAYMENT

A non-refundable booking fee as well as full acceptance of their contract, secures the time and services of the Photographer(s) for the wedding/photoshoot. The booking fee is non-refundable in the event of cancellation; it being the agreed loss suffered by the photographer due to a cancellation when made 12 months and above from the wedding/photoshoot date. See cancellation section for further details. The booking fee will be deducted from the cost of the client's chosen package when calculating the final balance due. 

3. IMAGES

The Client will be presented with a carefully chosen selection of images by Lynsey Grace Photography, these images will be in the form of JPEG’s. The Client will not have access to any unedited images or RAW image files. It is strongly recommended that the clients save multiple copies of their images to avoid accidental loss or corruption of the images. The Clients online gallery will be available for 5 years from the date of publication. Lynsey Grace Photography shall not be held responsible for the loss of images once they have been delivered. 



For a booking involving a church ceremony or at certain venues, the photographer's movements are sometimes restricted by the official in charge. The Client understands that the photographer must follow all rules given to them by the person/s facilitating the wedding and are not held liable for failure to deliver should the photographer be told that they are not allowed to take photos during the ceremony or be stationed in one spot. It is the client’s responsibility to understand the rules ahead of time.


4. DELIVERY

Delivery of images shall be given via a private online password protected gallery where the Client may view, download and share their images. They may create selections of favourite images along with purchasing addition professional printed products and albums via an online shop integrated into their gallery. Images shall be delivered within 3-5 weeks from the wedding date, and within 4 weeks from the photoshoot date. Lynsey Grace Photography will always endeavour to deliver your photographs as soon as possible.

5. WEDDING DAY ARRANGEMENTS

The details of the wedding arrangements are to be agreed beforehand in writing. The Client must finalise with the photographer a schedule of hours, location(s) and desired photographs via the Wedding Day Questionnaire. 



The Client will be responsible for completing and submitting the Wedding Day Questionnaire to Lynsey Prentice at least two weeks prior to the wedding date. The Client shall notify the Photographer of any changes to these details in writing. It is recommended that the clients develop a list of any desired locations and subjects (family and friends; items etc.) and share this with the photographer well before the wedding. The photographer will NOT be held accountable for not capturing specifically desired photographs if there is no one to assist in identifying or gathering people/items/locations for the photograph(s). The parties agree to positive co-operation and communication for the best possible result within the definition of this assignment. Lynsey Grace Photography is not responsible for key individuals failure to be present or to co-operate during photography sessions, neither for missed images due to details not revealed to Lynsey Grace Photography.



As part of this agreement, the Client is also expected to provide the Photographer(s) with a meal on the Wedding Day. It is advised for this break to commence around the same time as the Wedding breakfast.

6. CREATIVE LICENSE

The Photographer(s) shall be granted artistic licence in relation to the poses photographed and the locations used. The Photographers judgement regarding the locations/poses and number of images taken shall be deemed correct. The style and the number of photographs are also dependent on vagaries of the weather and the availability and willingness of the clients and their guests. The Photographer(s) will make their best effort to honour requested photographs but does not undertake any guarantee for any specific picture nor incorporate any specific background, location or group arrangement. Due to the fact it is a "live" event it may not be possible to capture all the images requested.


7. RETOUCHING

All images will be adjusted for exposure, brightness, contrast, sharpness, etc. The Photographer's judgement regarding these corrections and the number of images put forward to the Client for preview shall be deemed correct. Retouching, digital manipulation and artistic finishing is also included.

8. COLOUR MATCHING AND SIZES

Owing to photo chromatic anomalies caused by a combination of certain dyes and materials, especially in man-made fibres, it is sometimes impossible to record on camera the exact colour of materials as perceived by the human eye. When processing images, Lynsey Grace Photography will endeavour to achieve a pleasing overall colour balance based on natural flesh tones. It is understood that some colours may not remain consistent throughout a set of photographs owing to variations in lighting conditions. It is also understood that all photographic printing is undertaken within the technical limitations of the process and that colour may not be identical over the whole range within a subject. The colour balance of prints made at different times or in varying sizes may also be variable. Due to the limitations of computer monitors it is understood that images may appear differently according to the specification of each monitor and that prints will not match images rendered on any particular computer monitor.


9. COPYRIGHT

Clients acknowledge that all work created under this agreement is the intellectual property of the photographer who shall retain ownership and all rights to the copyright of the photographic materials. The copyright Designs and Patents Acts assign the copyright of the images to the photographer. Any images or copies of images whether stored digitally or otherwise and any computer program including any source or object code, computer files or printed documentation relating to such images are protected by the Copyright and Design Act 1988. It is contrary to the Act to copy or allow to be copied photographically/electronically or by any other means an image created as part of this contract without the permission of The Photographer in writing.

10. LICENSE OF USE

The photographer grants the Client a license of use. The Client has permission to make copies of the images under the following conditions: The images taken by the photographer are for personal use only by the client and their family and friends, at no additional cost. The Client does not have permission to use the photographs for commercial use. The photographs are not to be sold. The Client will not have access to any unedited or RAW image files. 



The Client is not permitted to share photographs directly with other wedding suppliers. If the Client is approached by a wedding supplier or wedding venue in regards to attaining usage of the photographs, the Client must direct them to the photographer. An agreement for the usage of photographs shall then be made between the photographer, the Client and the third party in question.



The Client may publish photographs to social media if they wish. Images may not be edited or have filters applied to them. The Client agrees to not digitally manipulate the work for public viewing (social networking, website or public photo galleries) and agrees to include a photo credit of “Photo By: Lynsey Grace Photography” with each selection of photographs shared.

11. DISPLAY

Lynsey Grace Photography may use any images included in this contract on their website, portfolio, literature, display areas, exhibitions, competitions, advertising, slide shows or commercially unless the subjects express the wish for this not happen prior to the event.



Lynsey Grace Photography reserves the right, with your consent, to select photographs to be used for these promotional purposes. Showcasing work is a key aspect of Lynsey Grace Photography’s business as it paramount to promoting its services. The photographer will choose the best selection of photographs to be showcased via the photographers website, social media platforms and on occasion, promotional products. Photographs on occasion may be submitted to lifestyle photography blogs, wedding suppliers and photography related websites; providing that the images are used lawfully and without damage to Lynsey Grace Photography’s clients.



The rights of the people captured in these photographs are protected by Lynsey Grace Photography, further details of this are found in the Privacy Policy at www.lynseygracephotography.com. The Photographer has unrestricted use of these images and can use them wholly or in part in any publication (commercial or otherwise), portfolio or public display with any retouching or alteration without restriction. At events, it is the client’s responsibility to notify guests of this unrestricted use; that attending the event acts as a model release.

12. GAINING OF CONSENT

Lynsey Prentice respects the privacy of every client. Under the new GDPR law, every client photographed by Lynsey Grace Photography must now consent for photographs to be displayed. The process for this is to tick the consent box at the end of this document.



By ticking the box of consent the Client hereby assigns the photographer the irrevocable and unrestricted right to use and publish photographs of the client(s). The client releases all claim to profits that may arise from use of images. 



The Client may not resell, relicense, redistribute the photographs. Use as a derivative work, and reselling or redistributing such derivative work is prohibited. Images may not be used in a pornographic, obscene, illegal, immoral, libellous or defamatory manner. Images may not be incorporated into trademarks, logos, or service marks.


13. Print Release

The photographer grants the client a print release on all photographs for personal use only. There is no limit on how many times the photographs may be printed.


14. LIMITATION OF LIABILITY

While Lynsey Grace Photography takes the utmost care with respect to exposure, processing and delivery of photographs, in the event that the images become lost, stolen or destroyed, for reasons beyond the control of the photographer(s), liability is limited to a refund of retainer and payment received. The limit of liability shall not exceed the contract price stated herein. The photographer(s) will not be held responsible for any ruined photographs due to any cause outside of their control.


15. TRAVEL EXPENSES

No travel expenses are applied to weddings within a 50 mile radius from Merstham, Surrey, calculated using the postcode RH1 3NA. Distances in excess of this will incur a small surcharge of 45 pence per mile. If your wedding venue is more than a 2 hour journey from Merstham, Surrey an overnight stay may be required and a charge for hotel accommodation. When documenting a destination wedding, my wedding photography prices will remain the same, but there will be an additional charge to cover travel and accommodation expenses.

16. ADDITIONAL HOURS

Any additional hours or hours worked above the time set out in the package you have chosen will be charged at £100 per hour. 

17. ATTENDANCE

In the unlikely event that the photographer(s) is unable to photograph the Wedding Day due to: illness, emergency or accident, every effort will be made to find a suitable replacement Photographer. If unable to reschedule or find a professional replacement Photographer, the payment(s) made to Lynsey Grace Photography will be refunded in full. The return of the payment(s) shall be the entire obligation under this contract. No other damages or guarantees of any kind are recognised or warranted.

18. CANCELLATION 

The Client may cancel this contract at any time by giving written notice to Lynsey Grace Photography, but in doing so may forfeit any monies paid. The written notice may be received in the form of a formal email to lynseygrace@me.com. The date of cancellation shall be the date that the written notice was sent. 



If the Client cancels 16 weeks (4 months) or less before the wedding date, then the Client will be liable to pay the full invoice total of the wedding photography collection, excluding the material costs of albums or photographic products that have not yet been ordered. 


19. POSTPONEMENT

In the event that the wedding date is changed, the Client should notify the Photographer in writing immediately, whereupon this contract is effectively cancelled. A new contract may be drawn up for the new wedding date, subject to the Photographer’s availability for that date but since booking fees are taken to reserve a particular date and all other potential clients are turned away following a booking, the original booking fee will not be refunded and a new booking fee will be required to reserve any new date. 

21. DANGEROUS CONDITIONS

In the event that the Photographer, her assistant or her equipment are exposed to dangerous conditions or events causing them to fear for their safety, the Photographer reserves the right to immediately cease coverage and leave the location. In such circumstances, the Photographer will not refund any moneys paid by the Client. The Client shall indemnify the Photographer from any damage to equipment or injury that the Photographer or her assistant may sustain arising from, or related to any hazardous conditions encountered during the course of performing their duties on the day of the wedding. 

23. PERSONAL INFORMATION

You will not be added to any mailing lists and will only be contacted by Lynsey Prentice personally in relation to your enquiry. Your personal details will not be used for any marketing purposes nor will they be passed onto any third parties. They will only be stored via email hosted by icloud, which can only be accessed by Lynsey Prentice. If you wish to request for any email(s) containing your personal information to be deleted, please email lynseygrace@me.com

20. REFUNDS

Due to the nature of digital photography and the fact that all photographs may be viewed by the client on our website prior to purchase, once orders have been sent, Lynsey Grace Photography has a strict NO REFUND/RETURN/EXCHANGE POLICY. Once a transaction has been completed, it is then considered non-refundable. If a buyer has selected and purchased an incorrect photo, he/she must notify Lynsey Prentice, before receiving the “incorrect” photograph. Refunds will NOT be given due to “not liking a photo”, selecting an incorrect photograph after the buyer has already received the photograph, or any other reason. If a mistake photo is sent to the buyer, as documented on the invoice, Lynsey Grace Photography will send the correct photo to the buyer free of charge.


22. Complaints

In the unlikely event of any complaint, this should be raised by the Client with Lynsey Grace Photography, in writing, within 28 days of first becoming aware of the matter and in any event within 28 days of receipt of the images.